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FAQs
What is Build To Rent?
What are Build To Rent properties?
Build To Rent is a new type of rental properties that is built, owned and managed by institutional landlords and property managers. This is different from traditional private letting where an individual landlord owns the property and manages it himself, or instructs an agent to manage it.
How are Build To Rent properties different from traditional private lets?
Housing quality and scale of operations are the key differences. Most Build To Rent properties were built in the last 2-4 years following strict NHBC quality standards and are regularly maintained as part of the whole development. A private-let property could be ex-council and much older with maintenance subject to landlords' budget.
When something goes wrong in a Build To Rent property, onsite management has readily available tools and resources for immediate fix. A private landlord can be slower and less responsive.
Can I view a property before renting?
You certainly can although you don't have to. Traditionally, tenants always have to view a property before renting because quality is never guaranteed and photos are over-edited. With Build To Rent's high building quality and pro-active management, instant renting becomes 100% possible.
Having said that, you are still very welcome to view any property you like by contacting its managers. We want you to be happy with your choices.
Who are my landlord and property manager?
Our partners are the largest landlords and property managers in the UK and globally, who have nothing but first-class reputation for delivering excellent projects and customer satisfaction. See a list of them here. [Link]
What is the Build To Rent company?
We are the only full-scope portal focusing on Build To Rent properties. By listing all developments on our website and streamlining the whole process, we help bring many more choices to tenants at the most competitive prices.
We aim to be the Amazon of the property market where renting takes minutes, not weeks like it used to.
Booking & Eligibility
How to book a property?
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Who is eligible to rent a property?
Anyone over the age of 18 who passes our tenant referencing and affordability checks can rent via us.
We also have many student-friendly properties which usually request advance payment.
What happens if the tenant reference check fails?
We will contact you directly to resolve all issues. If you cannot pass it, the contract becomes invalid and we will issue full refund of all your payments.
What do I need to submit for tenant reference?
Our partner Credit Ladder will need a proof of ID, proof of address and will request access to your bank statements to complete these checks.
Credit Ladder is a leading pioneer in Open Banking technology and is regulated by the FCA.
Payment
What forms of payment does Build To Rent accept?
We accept debit and credit cards (Visa, Mastercard, American Express), Alipay, WeChat Pay, Apple Pay, Google Pay, Paypal and bank transfer. Our bank account is:
Barclays Bank
B2Rent Ltd
Account number: 83025136
Sort code: 20-41-50
IBAN: GB74BUKB20415083025136
SWIFT/BIC: BUKBGB22
For bank transfers from a UK bank account, you only need our account number and sort code.
What do I need to pay?
All tenants have to pay the first month's rent when signing contract. This will be kept by us and will only be released to the landlord 48 hours after you have moved in. Future payments are made directly to your landlords or property managers.
Some landlords also request a deposit which will be held in a government-backed tenancy deposit scheme. This deposit will be returned as long as you meet the terms of your tenancy agreement, do not damage the property and pay your rent and bills.
If you do not pass our tenant reference check, all monies received by us will be refunded.
Can I cancel my tenancy request and get refunded?
You can only cancel your request before the landlords accept it. Once they have accepted, the contract becomes legally binding and is not cancellable.
How do I receive my deposit at the end of my tenancy?
You should contact the property managers directly to receive your deposit.
Are there any maintenance costs?
No, there are no maintenance costs payable by tenants.
Are there any fees payable to renew my tenancy, change tenant name or get new keys?
Renewing by the same tenants is normally free of charge. Other requests may incur extra costs, subject to property policy. This will be detailed in your contract.
Moving in
What do I need to prepare for my moving date?
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Can I change my moving date after signing contract?
This is subject to property availability and we always try to help accommodate our tenants. Please get in touch should you need to change anything after signing contracts.